Loom

Troubleshooting: Loom “Do Not Disturb” failing to block notifications

When Loom’s “Do Not Disturb” (DND) feature fails to block incoming notifications, popups from applications like…

Fix: Loom “Video Trimming” tool failing to save edits

When Loom’s “Video Trimming” tool fails to save edits, clicking “Save changes” or “Publish changes” results…

How to Resolve: Loom “Custom Branding” not applying to shared links

When custom branding fails to display on shared Loom links, recipients see standard Loom logos, default…

Fix: Loom “Transcript” showing incorrect language detected

When a Loom transcript displays the wrong language, Loom’s speech-to-text artificial intelligence has misidentified the spoken…

Fix: Loom “Password Protected” links returning Access Denied

A Loom “Password Protected” link returning an “Access Denied” error means the video’s security policy is…

Fix: Loom “Canvas” Drawing tools lagging on macOS

Canvas drawing tool lag in Loom for macOS occurs when there is a processing bottleneck between…

Troubleshooting: Loom “Frame Rate Drop” during Software Demos

A frame rate drop during a Loom software demo means the recording software is discarding video…

How to Resolve: Loom “Chrome Extension” crashing during Capture

A Loom Chrome extension crash during capture occurs when Google Chrome terminates the extension’s background process…

Fix: Loom “Desktop App” stuck on “Initializing”

When the Loom desktop app gets stuck on “Initializing,” the software has launched its core framework…

Troubleshooting: Loom “Audio Only” Recording when Camera is On

Discovering that a completed screen capture has dropped your video feed and reverted to an audio-only…

How to Resolve: Loom “Camera Bubble” Frozen or Disappeared

Asynchronous video updates break down entirely when the Loom camera bubble locks up mid-sentence or drops…

Loom “Processing” Loop (Video stuck at 0%)

An interrupted asynchronous video workflow can cause a Loom recording to hang indefinitely with a Processing…